The courier industry in the UK has registered exponential growth over the years, and the rapid development of technology worldwide has had a major role to play in it. As per reports, parcel services in the United Kingdom increased by 12% in 2017, while the spending rose by 8%.
We live in a world where standard activities like buying groceries to the more major ones like monetary transactions in business are carried out digitally. So, it is quite natural that when it comes to parcel delivery, people expect quick deliveries and enhanced services.
To meet these growing demands and changing expectations of the customers, courier companies and local delivery services have gone on to embrace new developments and improve their service options.
Swift and efficient courier deliveries
Well-established courier delivery services that have been in the market for a good long while now, after taking note of the changes and new developments in the market, have adapted their services to better suit their clients’ changing needs. One of the direct results of this can be seen in the form of quicker parcel deliveries.
Some of the top courier delivery companies in the UK offers express courier delivery services. As a part of that, they undertake the next day and same day delivery of parcels. The availability of precise delivery windows have also contributed towards making these delivery services more convenient for the customers.
Revamped online functionality
Courier companies and business shipping services have been depending on their websites, toll-free hotline numbers and SMS for offering necessary information to their customers, for quite some time. However, that has changed now, with improved flexibility of services in terms of real-time courier tracking.
Through the utilization of GPS or Global Positioning System for monitoring operations, these firms have provided customers with the freedom to track and learn the delivery status of their parcels in real-time, whenever they want.
What else can you expect to change?
Seeing the surge in parcel deliveries in the UK market, experts are of the view that the industry is in for a huge overhaul in the manner in which delivery services work. Given the current rate of growth, the number of parcel deliveries in UK is expected to rise to 3.9 billion by the year 2021. In addition to this, experts also suggest the introduction of newer delivery models such as on-demand delivery services, crowd-shipping and use of drones in the coming years.
These developments in the courier delivery services in the UK re-affirm the old adage, which suggests that with changing times, we need to rethink our approach too.