Logistics sector can be considered as one of the most competitive businesses, along with being complex. Over the years, logistics has become a very significant part of every business segment be it related to products or services. Almost all businesses are dependent on logistics at some point or the other. Thus, it appears that a logistic company that caters to multiple business products and services have an upper hand compared to its counterparts that cater to limited businesses.

The need of clients or customers varies by industry. For example, the logistics need of a textile industry and an e-commerce industry will differ to quite an extent. However, certain aspects like on-time delivery, regular updates regarding the consignment, safety and security of the fleet will be of equal importance to both the industries. Yet again, the logistics requirement of services like a housekeeping agency will completely differ from a home delivery service of a restaurant. Observing the diversity of needs of different industries, it may not be really possible for a single logistics company to cater to all categories of businesses. However, the logistics sector as a whole should be equipped to handle different industry needs.

A complete logistics solution should include facility network, warehousing and material handling packaging, order management, transportation and inventory irrespective of any industry or business sector products or services. As logistics is a network of nodes, synchronisation among all the nodes is vital to effective logistics. An integrated logistic structure resulting in asset minimisation, low cost, and uninterrupted supply chain connectivity will provide for a strong base. These prerequisites are true for all industry types, hence, when the logistics sector meet these criteria, the sector as a whole will progress and make a profit. For instance, an integrated structure is as important for business dealing with perishable goods as it is for non-perishable goods. Though perishable goods may require faster transportation than non-perishable items, yet timely service is an important factor in both sectors.

The significance of logistics sector catering to all business products and services gets reflected in continuous trade and commerce of a region. To a large extent economic progress of a region does rest on a multi-serviceable and well-connected logistics structure. Hence, it is important that both the logistics sector and customers collaborate to create an all-encompassing network of supply chain facility.